Cicero
- March 2, 2010
- Cicero XM™ Named Customer Interaction Solutions Magazine’s 2009 Product of the Year
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- February 23, 2010
- Cicero Inc. Sponsors 2010 Call Center and MTM Conference
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- March 7-10, 2010
- Blue Cross and Blue Shield 2010 Call Center and MTM Conference
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- March 24, 2010
- Frost and Sullivan eBroadcast: “Customer Experience Management: Making Every Interaction Count”
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- March 5, 2010
- Cicero Quickly Integrates Applications in Citrix XenApp and Microsoft App-V Virtual Environments
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- February 24, 2010
- Bridging the Implementation Divide by Tony Castagno, CTO, Cicero Inc.
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- September 3, 2009
- An interview with Alex Mead. Vice President, Customer Service, Seatwave.
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- June 2, 2009
- Empower Agents with the Information they Need ... Now! by John Broderick, Cicero Inc.
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Focus On Cicero
- Business Process Management (BPM)
- Using Cicero, organizations can rapidly extend, integrate, and automate their BPM solution to the desktop and human operators without writing code or having access to the backend servers.
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- Cicero is Citrix® Ready
- Using Cicero you can rapidly integrate applications in a virtualized environment to automate workflow and provide cost-effective ways to organize diverse business applications without writing code.
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